Eclerx Pune Analyst - Inbound Chat - Customer Operations
Eclerx Pune Analyst - Inbound Chat - Customer Operations
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Are you driven about delivering exceptional customer service ? Do you thrive in a fast-paced environment where you can make a difference ? Eclerx is looking for get more info a talented Analyst - Inbound Chat - Customer Operations to join our team within our Pune facilities.
In this role, you will be the first point of contact for our valued customers via live chat. You will provide solutions to issues, ensuring a positive and seamless experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customers through live chat.
- Troubleshooting customer issues effectively and efficiently.
- Documenting customer interactions and keeping logs accurately.
- Working alongside other teams to ensure a positive customer journey.
If you are a results-oriented individual with excellent communication and problem-solving skills, we encourage you to apply!
Shape your career as an Analyst in Customer Operations - Inbound Chat at Eclerx
Are you a passionate individual with a knack for communication? Do you thrive in a fast-paced environment and stand out in providing exceptional customer assistance? If so, Eclerx has an exciting opportunity waiting for you!
We are constantly looking for talented Analysts to join our Customer Operations - Inbound Chat team. As an Analyst, you will be the frontline support for our valued customers, resolving their concerns in a timely and helpful manner.
Leverage your {strongverbal skills to craft clear and concise responses, ensuring a satisfying customer interaction.
- Make a difference in maintaining a high level of customer delight
- Collaborate with our dedicated support team to handle complex concerns
- Continuously expand your understanding in our products and services
Be a part of a dynamic team where your contributions are valued, and you have the opportunity to grow in your career. Submit your application today!
Inbound Chat Analyst Opportunity at Eclerx, Pune
Are you a results-oriented individual with a passion for helping others? If so, then we have an exciting opportunity for you! Eclerx is currently seeking a talented and energetic Inbound Chat Analyst to join our team in Pune.
This role involves assisting customers with their needs. You will be the first point of contact for customers, providing friendly and helpful service.
We offer a supportive work environment with opportunities for advancement. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply!
- Responsibilities include but are not limited to:
- Provide prompt and courteous customer support via chat.
- Respond to customer inquiries in a timely and helpful manner.
- Troubleshoot customer issues and provide solutions.
- Document customer interactions accurately.
- Maintain a positive and professional attitude at all times.
Customer-Focused Analyst Role : Inbound Chat at Eclerx Pune
At Eclerx Pune, we're seeking a passionate Customer-Focused Analyst to join our thriving team. In this challenging role, you'll be the first point of contact for our valued customers via inbound chat. Your duty will be to provide exceptional customer service by addressing inquiries, troubleshooting technical issues, and ensuring a positive customer experience.
- Employing your analytical skills to diagnose customer issues quickly and efficiently.
- Working with internal teams to find solutions for complex customer requests.
- Keeping current on our services and industry trends.
If you're a collaborator with a passion for customer service, we encourage you to apply. This is your chance to make a positive contribution in the lives of our customers.
Eclerx is Looking for Inbound Chat Analysts for Customer Operations
Eclerx Pune is currently seeking talented and enthusiastic Inbound Chat Analysts to join its growing Customer Operations team. The ideal candidate will have strong communication skills, a passion for customer service, and the ability to work effectively in a fast-paced environment. If you are a highly motivated individual who enjoys providing exceptional customer support, this could be the perfect opportunity for you!
Responsibilities may involve providing prompt and courteous assistance to customers via live chat, resolving inquiries and issues efficiently, and documenting interactions accurately.
- To be successful in this role, you will needTo excel as an Inbound Chat Analyst, candidates shouldSuccessful applicants must a strong understanding of customer service principles, excellent typing skills, and the ability to multitask effectively.
- Proficiency in English is required.Knowledge of additional languages is a plus.Excellent written and verbal communication skills are essential.
Specialist - Inbound Chat: Empowering Customers at Eclerx
At Eclerx, our Analyst s for inbound chat are the soul of customer satisfaction . They deliver a top-notch experience to each customer who reaches out through our platform . These dedicated individuals are driven about addressing customer issues in a efficient and helpful manner. By actively guiding customers, they foster lasting bonds and contribute to the overall fulfillment of Eclerx.
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