Dive into Your Career as an Inbound Chat Analyst!
Dive into Your Career as an Inbound Chat Analyst!
Blog Article
Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opening for individuals who are passionate about providing exceptional customer service and flourish in a fast-paced environment. As an Inbound Chat Analyst, you will be the primary contact of communication for our valued customers, resolving their queries and requests through live chat. You will take a crucial role in providing a positive and memorable customer experience.
- Duties include:
- Assisting to customer inquiries through live chat in a timely and professional manner.
- Delivering accurate information about our products and services.
- Resolving customer issues and escalating complex cases when necessary.
- Working with other team members to ensure smooth customer service operations.
Are you interested in this rewarding opportunity, please submit your application today! We are committed to creating a diverse and inclusive workplace where everyone can grow.
Analyst - Inbound Chat: Customer Operations at Eclerx
Eclerx is searching for a skilled and motivated Analyst - Inbound Chat to join our thriving Customer Operations team. In this role, you will be the initial liaison for our valued customers via live chat, providing top-notch support and resolving their inquiries in a timely and courteous manner.
- A key part of your role is:
- Providing prompt and accurate responses to customer inquiries via live chat.
- Troubleshooting a wide range of customer issues, referring complex cases as needed.
- Keeping accurate records of customer interactions within our CRM system.
- Collaborating other team members to ensure a seamless and positive customer experience.
The ideal candidate will have:
- Outstanding written and verbal communication skills.
- Proficiency in customer service principles and best practices.
- Time management abilities in a fast-paced environment.
- Resourcefulness
If you are interested in join our team and make a positive impact, we encourage you to apply today!
Become a Customer-Focused Analyst: Inbound Chat at Eclerx Pune
Are you eager about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at addressing customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is seeking a Customer-Focused Analyst to join our dynamic Inbound Chat team.
In this role, you will be the first point of contact for our valued customers, providing prompt read more and effective support through live chat interactions. You'll manage a variety of customer requests, from concerns about products and services to technical assistance.
- Responsibilities Include: Providing timely solutions to customer issues through live chat interactions
- Skills Required:Excellent communication and interpersonal skills
- Benefits of Joining Our Team: Dynamic and collaborative work environment
If you are an enthusiastic and customer-centric individual who is ready to make a contribution, we encourage you to apply! Send your resume to careers@eclerx.com.
Join Eclerx Pune as an Inbound Chat Analyst
Are you a passionate individual with a talent for interaction? Eclerx Pune is currently hiring talented Inbound Chat Analysts to join our dynamic team. In this role, you will be the first point of contact for our loyal customers, providing outstanding service via live chat. If you have a strong work ethic, we encourage you to submit your application.
- As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and effective manner.
- Competitive compensation and benefits await the right candidate:
- Interested candidates are encouraged to apply online at:
Craft a Difference: Inbound Chat Analyst Role at Eclerx
Are you individual looking to have a real impact ? Eclerx is seeking for a talented and motivated Inbound Chat Analyst to contribute to our thriving team. As an Inbound Chat Analyst, you will be the primary interaction for our cherished clients.
- You will :
- Delivering prompt and supportive assistance to clients via live chat.
- Tackling customer inquiries in a efficient manner.
- Working with internal departments to guarantee seamless customer interactions
If you are excited to learn, advance, and leave your mark, we encourage you to apply .
Boost Excellent Customer Experience at Eclerx
As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.
- Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
- Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
- Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.